ANALYTICAL AI
EMMA®AI utilizes both deep-learning-based natural language understanding (NLU) models and large language models (LLM). Additionally, our multi-layer analysis allows for precise examination of unstructured ticket data. This approach ensures contextual understanding of the data. Notably, EMMA®AI captures reported tickets with up to 90 percent accuracy. As a result, data processing efficiency is significantly improved. Consequently, EMMA®AI becomes a reliable and innovative solution for analyzing complex datasets.
MACHINE LEARNING
Machine learning is a subset of artificial intelligence. It enables IT systems to recognize patterns in data using automatically generated models. Consequently, the systems derive solutions independently based on these patterns. These insights can be generalized and applied to new instances or unknown data after a brief learning phase. To enable AI to learn and find solutions autonomously, it is initially trained by experts. They design the architecture and algorithms, ensuring data quality and access to relevant data sources. This process allows our Analytical AI to make predictions, calculate probabilities for events, optimize processes, and adapt to new developments independently.
DATA SCIENCE TEAM
EMMA®AI is continuously developed and customized by our team of AI experts and data scientists to align with your specific requirements, data, and systems. This ensures that you gain a deeper understanding and enhanced analysis of your data sets. Through the extensive data analysis conducted by our experienced data scientists, EMMA®AI AI agent continuously expands its knowledge and improves its problem-solving capabilities. With EMMA®AI’s advanced natural language understanding, both structured and unstructured input data can be accurately interpreted and processed.
