The Importance of Knowledge in the Company

The Importance of Knowledge in the Company

Knowledge is crucial in every organization. Business processes only function optimally when your employees can access all necessary information quickly, easily, and well-organized. Internal and external systems must be seamlessly integrated and user-friendly so that employees can easily obtain the information they need.

 Challenges in Knowledge Management

Challenges in Knowledge Management

However, corporate knowledge is often undocumented, scattered across various systems, unsorted, or outdated. Demographic changes and skill shortages significantly increase the risk of missing knowledge. This makes accessing important information for your employees challenging and inefficient.
 Efficient Knowledge Provision with EMMA®AI Knowledge

Efficient Knowledge Provision with EMMA®AI Knowledge

With our EMMA®AI Knowledge, this problem is a thing of the past. It enables you to provide your employees with well-organized information that they need and are authorized to access to perform their work optimally. It makes your company’s unique knowledge from various sources (documents, databases, emails, or other information repositories) accessible and usable.

Your benefits at a glance

Comprehensive knowledge capture and structuring

Comprehensive knowledge capture and structuring

Knowledge can process large amounts of unstructured data and convert it into structured information. This includes extracting key information, categorising content and creating knowledge databases.

Easy access to information

Easy access to information

EMMA®AI Knowledge enables authorised users to access relevant information quickly and efficiently, often through natural language processing and search technologies. The goal is for users to easily find the information they need, regardless of where it is stored.

Intelligent automation and employee support

Intelligent automation and employee support

Recurring tasks can be automated and decisions accelerated through the use of . For example, from your employees or customers can be or support can be provided for complex decisions and active support for knowledge processing.

Increased competitiveness through EMMA®AI Knowledge

Increased competitiveness through EMMA®AI Knowledge

EMMA®AI Knowledge is a highly innovative technology that helps you to better manage and utilise your knowledge, resulting in improved decision-making processes, more efficient workflows and ultimately greater competitiveness.
At the same time, you can always be sure that the knowledge base accessed by EMMA®AI is provided by you in a quality-assured manner. This virtually eliminates the possibility of incorrect information or outdated entries.

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Dennis Kluth, Vice President (VP) Sales Management • Product & Solution Design
Dennis Kluth
Vice President (VP) Sales Management • Product & Solution Design
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